Discover how, every day, we help our Key Accounts, ETI and SME customers to relieve their teams and achieve their objectives.
Nous souhaitions disposer d’une vision industrielle et consolidée des projets du portefeuille pour s’assurer que nous étions dans les clous. Planning budget, risques, gains, inter-dépendances : nous avions besoin de pouvoir piloter ces éléments critiques, avec des restitutions standard sur plusieurs niveaux Portefeuille / Projets / Lots incluant le déploiement en région.
Fund onboarding means managing and supporting customers from A to Z, from the moment they sign their offer. It also involves launching a sub-fund on an existing fund, with a new manager. Each onboarding takes 6 to 10 months on average, and requires the coordination of all operational teams: fund administration, transfer agents, custody, forex, exchange room and all ancillary services, such as securities lending, share class hedging, etc. Our mission ends a few weeks after the launch.
With Tabsters, we were able to share our methodology, have a consolidated view of customer onboarding and requests, and ensure better risk monitoring. All this has enabled us to drastically improve service quality.