The Company
Orange is one of the world’s leading telecommunications operators, with 127,000 employees, including 71,000 in France. With a presence in 26 countries, the Group has nearly 291 million customers worldwide, including 253 million mobile customers and 22 million fixed-line broadband customers.
In addition to its telecommunications operations, Orange is also a leading provider of IT and telecommunications services to businesses worldwide through its Orange Business brand. In such a vast and complex environment, the ability to manage business projects and resources in a consistent manner is a key factor in performance.
Challenges & Objectives
The Challenge
The Supply Chain Department for France and the Group sought to implement a time-tracking and management tool to better manage its ability to launch new projects, while avoiding the proliferation of initiatives that are difficult to sustain and lead to delivery delays.
Initially, the France and Group teams were brought together on a shared platform. An internal reorganization subsequently led to the separation of these environments, while maintaining a strong focus on methodological consistency and management.
Key Issues
- Better manage the ability to form supply chain teams,
- Avoid launching too many projects without a clear understanding of their scope,
- Align the France and Group teams with a common management standard,
- Consolidate data in real time to better track activity,
- Foster team buy-in and move away from siloed Excel practices,
- Provide managers with views tailored to their management needs.
How to Use Tabsters
Use cases
- Management of the Supply Chain Project Portfolio for France and the Group,
- Workload, staffing, and capacity management,
- Time tracking and leave management,
- Budget monitoring,
- Cross-functional perspectives on management and performance.
User profiles
Supply Chain Managers, Project Managers, Portfolio Managers, and business stakeholders.
Tabsters allows Orange
- To oversee both the operations of the Supply Chain departments and their project portfolios,
- To centralize data on workload, staffing, budget, and time spent,
- To align teams around a common methodology and a shared framework,
- To consolidate France and Group data in real time,
- To provide each manager with personalized views to facilitate adoption,
- To strengthen collaboration with business units based on a cross-functional view of performance.
The benefits
- Better management of team-building skills,
- Comprehensive overview of the supply chain project portfolio,
- More detailed tracking of workload, staffing, and budget,
- Easier implementation thanks to simple time and leave tracking,
- Reducing reliance on Excel files,
- Cross-sectional views that are useful for managing the department's performance,
- More structured and efficient management of all activities.
