Unify the strategic and operational management of IT projects across an international public institution

The Company

As a public institution, the French Development Agency (AFD) has been implementing France’s development policy for over 70 years. With a presence on four continents through a network of approximately 70 agencies and representative offices, the AFD finances and supports projects in developing countries and France’s overseas territories to combat poverty, support economic growth, and protect the environment.

As a key player in sustainable development financing, AFD focuses on fundamental issues such as education, health, access to water, agriculture, energy efficiency, and the fight against climate change. In this international, multi-stakeholder context, rigorous management of its IT projects and portfolios is an essential strategic lever.

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Challenges & Objectives

The Challenge

The French Development Agency (AFD) is seeking to streamline the management of its portfolio and IT projects using a unified, collaborative SaaS solution.

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Key Issues

• Centralize project information,
• Simplify project planning and tracking,
• Ensure rigorous management of demand, budgets, and resources,
• Streamline coordination among the various stakeholders (business & IT),
• Provide a comprehensive overview of the portfolio and ongoing projects.

Following a call for proposals involving about ten publishers and a shortlist of four finalists, Tabsters was selected for a multi-year contract, demonstrating lasting trust.

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How to Use Tabsters

Use cases

• Management of IT and business projects,
• Portfolio management,
• Capacity management and budget monitoring,
• Demand Management (Trajectory Process),
• Risk and Document Management.

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Departments involved

• Information Systems Department (ISD),
• Client and Business Teams (Project Managers, PMO, Management),
• Programs & Portfolios (Program Managers, PMO),
• IT staff & administrators.

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Number and profiles of users

300 people, including project managers, PMO staff, program managers, managers, and employees.

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The benefits

A consolidated and centralized view of the portfolio and projects;

Smooth communication between IT and business teams;

Simplified tracking of planning, budgets, and resources;

An intuitive user experience tailored to individual profiles:

• Intuitive interface
• Quick Start Guide
• A view that each user can customize;

Automation of reports and key performance indicators; PowerPoint presentation materials;

Strategic and operational management on a single platform;

A no-code solution for simplified, fully self-managed administration.