Comutitres is the ticketing subsidiary of Île-de-France Mobilités. It manages the day-to-day operations of most public transit passes in the Île-de-France region, such as the Navigo Annual, Navigo Monthly, Navigo Weekly, imagine R, Solidarité Transport, Navigo Liberté +, and Améthyste passes. The company operates a shared ticketing system serving nearly 6.7 million customers on the Île-de-France public transit network. In this capacity, it handles ticketing engineering and operations, ticket distribution and financial management, the consolidation of sales and revenue data, as well as services provided to users and transit operators.
In this environment, where operational and technological challenges are significant, modernizing the information system is a key driver for supporting the department’s transformation and enhancing overall performance.
Comutitres is leading a strategic initiative to migrate its information system to the AWS cloud. As part of this effort, the organization was seeking a tool capable of effectively managing and steering this initiative within a complex environment involving multiple business units, various tools, and practices that remain inconsistent.
The goal was to establish a structured approach to program management, ensure the reliability of information, avoid the proliferation of tools, and bring all stakeholders on board with a common methodology.
The team in charge of the Move to Cloud program evaluated several solutions on the market and selected Tabsters.
Department heads, project managers, PMO staff, and employees.
